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Kajaria Tiles

Core manufacturing brand

Kajaria Tiles

The flagship business: ceramic wall and floor tiles, polished and glazed vitrified tiles sold through a national dealer network, project sales to builders, and exports. It carries roughly nine-tenths of group revenue and sets the pricing benchmark for branded tiles in India.

FY26 revenue

₹2,322.89 cr

Own manufacturing tiles

Group tile capacity

87.80 msm

Incl. 5.10 msm Nepal JV

Under construction

+10 msm

Srikalahasti GVT, ₹210 cr, by Mar 2027

Q4 FY26 utilisation

99%

Kajaria Vitrified

AI readiness

41

₹2,323 cr FY26 own-manufacturing tile revenue · 87.80 msm group tile capacity

Data foundation58
Process digitisation52
Talent & adoption40
Governance45
AI in production12

What runs the business today

  • SAP ERP for orders, dispatch and finance
  • Dealer/DMS portal for secondary orders (partial coverage)
  • Plant-level SCADA and production logs, largely unpooled
  • Excel and regional MIS for demand planning

Data already being created

  • Ten years of SKU-level primary and secondary sales
  • Dealer-level order, credit and returns history
  • Design, shade and batch metadata per production lot
  • Freight and depot movement records across ~30 warehouses

Where value leaks today

  • Secondary sales visibility is patchy — demand is read weeks late
  • Unorganised Morbi capacity resets price faster than planning cycles
  • Slow-moving design inventory ties up working capital
  • Dealer service is phone-and-WhatsApp dependent, with no logged trail

Competing with

Somany CeramicsAGLOrientbellSimpoloVarmoraMorbi unorganised

Top ten AI applications

What we would build for Kajaria Tiles

Demand sensing and dealer-side voice AI are the fastest levers in the group.

Ranked by business impact

Quick win Core transformation
1

Dealer Voice Desk

DeployOneConnect · 0-90 days · Quick win

Impact rank

1 of 10

A vernacular voice agent that takes dealer orders, answers stock and dispatch questions and logs every call — 24x7, in 12 Indian languages.

Target to baseline70% of routine dealer calls handled without a human

2

Demand Sensing Engine

DeployOnePredict · 3-6 months · Core transformation

Impact rank

2 of 10

SKU-by-region demand forecasts built from secondary sales, dealer sentiment, weather, housing launches and search signals.

Target to baselineForecast error down 25-35%, fewer stockouts on fast movers

3

Slow-Mover Liquidation Copilot

DeployOnePredict · 3-6 months · Quick win

Impact rank

3 of 10

Flags designs going cold by region and recommends the discount, dealer and bundle that clears them fastest.

Target to baselineDead inventory down 20-30%

4

Price & Competitor Radar

DeployOneSense · 0-90 days · Quick win

Impact rank

4 of 10

Continuous crawl of Morbi and branded price lists, e-commerce listings and trade chatter, alerting when a market moves.

Target to baselinePrice leakage caught in days instead of quarters

5

Collections Voice Agent

DeployOneConnect · 0-90 days · Quick win

Impact rank

5 of 10

Polite, compliant, multi-language reminder calls tied to ageing buckets, with promise-to-pay capture written back to SAP.

Target to baselineDSO down 4-7 days

6

Freight & Depot Optimiser

DeployOnePredict · 6-12 months · Core transformation

Impact rank

6 of 10

Plans stock placement and lane allocation across depots against forecast demand and live freight rates.

Target to baselineFreight cost per msm down 6-9%

7

Tile Brain (Company Memory)

DeployOneContext · 3-6 months · Core transformation

Impact rank

7 of 10

One permissioned assistant over price circulars, product specs, technical notes, schemes and contracts — answers with citations.

Target to baselineHours of internal search removed per person per week

8

Project & Builder Lead Engine

DeployOneLead · 3-6 months · Core transformation

Impact rank

8 of 10

Finds live construction projects, scores them by tile potential and hands qualified leads to sales and the voice agent.

Target to baselineProject pipeline up 20-30%

9

Counterfeit & Grey-Market Watch

DeployOneSense · 0-90 days · Quick win

Impact rank

9 of 10

Detects fake Kajaria branding, unauthorised sellers and marketplace misuse across the open web.

Target to baselineBrand dilution and warranty leakage curtailed

10

Executive Command Center

DeployOneDash · 3-6 months · Core transformation

Impact rank

10 of 10

One live board-level view of volume, mix, realisation, dealer health and market signals, with ask-anything querying.

Target to baselineDecision latency cut from weeks to a day

DeployOne Sense

What the market says about Kajaria Tiles

Showroom listings rate the brand well; the national review and complaint pages are dominated by shade variation, transit damage and after-sales blame-shifting.

Open report

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