Manufacturing defect and leakage on a wall-hung WC
NegativeManufactured defect / leakage — replacement still not resolved.
Naresh9793 · 16 May 2025 All brand reports
DeployOne Sense · brand report
Kerovit
Kerovit is in the consideration set against Jaquar and Cera, and the public record is about installed-product failure and replacement runaround, not looks.
ConsumerComplaints.in, Justdial Pune experience centre, forums · Read live by DeployOne Sense on 5 Sep 2026 · review sites, complaint registries, local listings, brand-owned channels
Reputation index
82
Weighted average of every public rating found for this brand, normalised to 100 — 385 ratings in total. No estimate involved.
What people actually said
Verbatim, with the source next to it
Each quote is copied word for word from the page linked beside it, with the handle and the date it was posted.
Sensor and electronic fittings failing in commercial installations
NegativeUnreliable products… extremely poor service.
Justdial reviewer, on a urinal sensor · 4 Sep 2026Cracked washbasin and a dealer who declined the claim
NegativeCracked washbasin — dealer refused replacement.
Shobhit kumar gupta · 19 Apr 2018Spares and seat-cover replacements hard to get
WatchSeat cover replacement — no response from service.
subbu777 · 27 Oct 2021Showroom experience is where the brand scores
Positive4.1 out of 5 across 385 ratings at the Pune experience centre.
Justdial listing · read 5 Sep 2026What the market is asking for
- A service promise on installed product — who comes, and when
- Spares and seat covers available without escalating publicly
- Sensor and electronic ranges that hold up in hotels and offices
What DeployOne would do about it
- Plumber and service voice line with first-time-fix tracking (DeployOneConnect)
- Warranty and spares self-service so a seat cover never becomes a public complaint
- Field-failure feedback loop by SKU into the Kerovit plant, which ran at 59% in Q4 FY26 and has room to build differently
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