There is no architect or specifier conversation about Eternity to read. What does exist — and had not been looked at — is the Eternity World showroom network, which carries 532 public ratings across Justdial, Google and IndiaMART. That is where the brand is actually being judged, and it is being judged on selling, not on tiles.
kajariaeternity.com, kajariaceramics.com, brand social, YouTube · Read live by DeployOne Sense on 5 Sep 2026 · review sites, complaint registries, local listings, brand-owned channels
Reputation index
80
Weighted average of every public rating found for this brand, normalised to 100 — 532 ratings in total. No estimate involved.
The product conversation is still brand-published only — no independent specifier review base exists. The showroom conversation, by contrast, is large and mostly about selling behaviour: hidden add-ons, missed delivery promises and unanswered calls. Two of eight listings sit below 4.0.
Each quote is copied word for word from the page linked beside it, with the handle and the date it was posted.
The showroom, not the tile, is where the brand loses the customer
Negative
Disappointing experience with this store! ... he added ₹4,000 to the final price. He promised next-day delivery (99% sure) but failed to meet that commitment ... Poor communication, hidden costs, and unmet promises.
Order promises are not kept, and calls go unanswered once money is in
Negative
They take the orders and give the commitments every time for on time delivery. Once order were placed all of them stop picking up the calls including Owner Mr Varun & never ever give the delivery on time.
A project buyer walked away from the series after a quality dispute
Negative
We have ordered for 7 containers of Kajaria Eternity tile for our project in Cochin, Many of the tiles are bend and in poor quality ... So we have discontinued this series and fixed the other brand for another 4 premium projects in cochin it self.
When the showroom staff guide well, the review flips completely
Positive
I m from Bihar and came here to purchase tiles for my building, very good range of tiles and excellent quality. Especially staff Sandeep sandhu guided me well.
Kajaria Eternity leads as India's No. 1 GVT brand, blending European design with Indian craftsmanship. Featuring over 1500+ designs and 13 different sizes.